It gives me great pleasure to introduce my first podcast guest for 2020, Kelly Drewett from Kaydee Web Ltd. Kelly is a freelance website designer, SEO guru, self-confessed web geek, digital nomad, outdoor enthusiast and she’s living her alpine dream with her husband in the French Alps.
In December 2018 I made a bold decision. It was time to quit social media. I shutdown my Twitter, Google+ and two Facebook Business pages.
When you network do you make it clear to your audience why you do what you do and how you provide a solution? Chances are you are promoting the features of your business not the benefits. When you share the benefits, you will encourage more of a ‘buy in’ to
Do you agree that delivering excellent customer service is the most important aspect of any business? Ignore this vital element and your business will suffer, perhaps even fail. Why? Because we all know what happens when a customer is dissatisfied, upset or angry. They tell almost everyone they know, who